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The Russound Certified Installer (RCI) Program is designed to provide the best possible product and installation experience to consumers while maximizing the value that the thousands of Russound installers around the world offer to their customers throughout the sale and installation process. 

With the RCI Program, Russound guarantees that a dedicated Russound Certified Installer is fully involved in the installation process of Russound products. The knowledge, experience, customer service, and after-sales support of a Russound Certified Installer provides enormous benefits to the end-user and is the principal way that Russound can provide a consistent product experience. The RCI program is integrated into the MCA-Series Russound multizone controllers, the MCA-66, MCA-88, and the MCA-88X, and all XStream Series products, the XSource and XZone4.  Additional Russound products will join the program as they come to market - like the forthcoming XZone70.

All network based products that are part of the RCI program will be shipped from Russound in a locked state. Once they are powered up, they will only be able to display a message saying “Russound Certified Installer Required”. The products will not operate until a Russound Certified Installer connects them to the internet and unlocks them. The RCI program is available to all installers who buy their Russound products through any authorized sales channels, whether it’s through distribution partners or as a direct dealer.

As the UK distributor for Russound we have enabled dealers, installers and end-user customers to have a host of benefits from the RCI program. Not only do you get the best quality product combinations and installations - you also get the best pricing for all the components, and double the warranty.

Manufacturer:
Russound
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Russound Certified Installer Systems

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