The Multi-Room Company Enhances Its Support For Key Digital’s Compass Control System With A Dedicated Technical Consultant
Key Digital UK distributor, The Multi-Room Company, has appointed a dedicated technical consultant to oversee all aspects of the iPad based Compass Control® system, to bring a more attentive service to its installer customers.
Former Multi-Room Company sales manager for Key Digital products, Ben Hillman, has formed a consultancy business as a Compass programmer and will be providing a service on behalf of The Multi-Room Company to all its Key Digital customers. Ben, who has gained extensive knowledge of all aspects of the comprehensive Compass Control system during his period working with the brand, will provide long term programming for existing systems, where additions or changes are required, and undertake new commissions and training of the company’s customers.
Mike Bonnette, product director for The Multi-Room Company, comments, “We have re-structured the sales function for Key Digital products and separated it from the technical and programming aspects in order to provide a much more clearly defined and focused service for our installers. Ben has an immense amount of knowledge about the Compass system, having worked very closely with Key Digital ever since the platform was developed, and his skills are such that our Compass customers are going to benefit enormously from having him concentrate on the configuration and programming of the system.”
He continues, “Sales of Key Digital’s superb range of HD matrix switchers and distribution products will remain in-house and will be overseen by our sales manager Matt Statham. We are confident that this re-organisation will be to the benefit of all Key Digital users in the UK.”